WHAT IS THERE TO CONSIDER BEFORE ORDERING?

The same rules apply as for the linkware graphics and it is most important that you read them before ordering anything.

Except for CDs, the graphics come in zip format and are to be downloaded via internet, so please make sure that you can open such files. (See this page for more info.)

If you're interested in the Craft Clipart sets it's very important that you first test the free sample graphics to see that your program can handle/import the PNG format.

Also please read the other replies on this page, and you're of course always welcome to email me if something is unclear.

HOW DO I ORDER VIA EMETRIX?

Orders are processed quickly and securely by eMetrix, and download links will be emailed to you, unless you order a CD. Transactions are secure (the padlock on your browser should be closed when you enter your personal info) and you can choose to pay with credit/debit card, check or money order.

1) Click on the green hedgehog button that says 'BUY NOW via Emetrix'. It'll take you to the eMetrix website, where you can view the contents of your shopping cart. (If you want to remove a set from the cart, enter '0' in the 'Qty' box and then click on 'Update cart'.)

2) If you wish you can now click on the 'Continue Shopping' button to go back to my site and add more sets to the cart. OR, if you are done shopping, click on 'Checkout'.

3) On this page enter your personal information and click the 'Purchase' button.

The order will be processed more or less instantly, and download links will be sent to you via email. If you don't receive it, please check your Junk folder and if you still can't find it email me. If you purchased a CD, you should receive it within a couple of weeks.

HOW DO I ORDER VIA PAYPAL?

Using PayPal is easy and secure. If you don't have an account with them you will need to use your credit card, just like with any other online payment. However, during the order process you can choose to set up an account with PayPal. It's really quick and easy and afterwards you can order from any site accepting PayPal payments without having to fill in your personal info or give them your credit card number. You can also choose to transfer money to the account beforehand and use those funds to pay.

Clicking on the 'Buy now via PayPal' links on my order pages will take you to their website. If you want to add more items, just click on the 'Continue shopping' button in the cart and repeat the process.

When you are finished, if you don't see the cart, click 'View PayPal Cart' next to any of the purchaseware items. Once there, click on 'Checkout' to complete the order.

The order will be processed more or less instantly and a download link will be emailed to you automatically. (If you don't receive it, have a look in your Junk folder, because they sometimes end up in there.) If you purchased a CD, you should receive it within a couple of weeks.

If you have any problems, don't hesitate to ask.

WHAT'S THE DIFFERENCE BETWEEN GIF AND BMP?

The GIF format is meant for the internet, such as websites or emails, but can also be printed if your program handles such files. BMP graphics are meant for printing and can't be used on the internet (they are huge files and many browsers don't even display them) and they are mainly for those whose programs can't handle GIF files. For the BMP versions I have removed all stuff related to the internet (such as guestbook and email signs).

CAN I PRINT THE WEBGRAPHICS?

Yes, they print very nicely in actual size. However, keep in mind that both GIF and BMP files are based on pixels and do not resize very well, so it's good if you download this 'test kit'. It contains some BMP graphics you can try and print out, to make sure the result is satisfying. If you want to test the GIF format, you can use any of my linkwares.

WEBPAGES, WHAT DOES IT MEAN?

HTML pages (webpages) are included in all of my collections (GIF format) except Previously Online. With those you can view the graphics in your browser, just like an ordinary website, without being connected to the internet. You can easily browse through them to see what you have and of course also print them if you want to. To see the file names, just keep your mouse arrow over each graphic.

HOW DO YOU HANDLE UPDATES?

I sometimes update existing collections. If you purchased the older version you'll normally have the new one for no additional charge (download only). I advertise the updates in the 'what's new' table on site map page. If you're not a frequent visitor, keep an eye out on the dates in the collections menu.

When you're entitled to an update (if you are unsure, don't hesitate to ask) just email me and I'll send it to you. Please don't forget to identify yourself, so that I can check my records.

DOES YOUR GRAPHICS WORK ON A MAC/IMAC?

GRAPHICS FOR DOWNLOAD: There usually are no problems for Mac/iMac users to order and use my graphics, but if you want to make sure, you can download and open this zip file. It's in the same format as the purchaseware collections.

GRAPHICS ON A CD: If you have MAC OS8 or above, a CD shouldn't cause you any problems. I have tried it myself on MAC OS9 and it worked just fine. :-) If you have an older OS, I recommend that you if possible borrow a CD from someone using PC and try it before you order.